January 6th, 2010
Happy New Year everyone!
I wanted to take a moment to thank our customers and our vendors for another incredible year at Pampered Tot. We surpassed our sales growth goals again this year, despite the worst economic disaster since the 20′s.
We did it with extremely loyal customers and their big mouths (40% of our business in 2009 came from word-of-mouth referrals), a huge commitment to customer service, incredible vendors, and innovative and thoughtful campaigns such as our Clean Air Program
Thanks to our 10/10 service guarantee, where emails and voicemails are responded to within 10 minutes, we continued our tradition of astounding customers with ridiculously speedy service and thoughtful and knowledgeable guidance.
We continue to add incredible brands and work to strengthen vendor relationships to ensure that we always have the best products on the market for our valued customers.
So, thanks for being part of the Pampered Tot experience. We look forward to another great year in 2010 by staying true to our mission of providing the best possible shopping experience for expectant parents, grand-parents, friends, and family.Tweet This Post
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